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01278 760068

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FAQ

FAQ

How to Measure your Gates

 

How to Order

We provide you with a quotation for your gates, Garage Doors or Joinery with a full specification.  CAD drawings can be provided. 

Please confirm your acceptance of our quotation by phone, email, fax or letter. We will then send you by return an Order Confirmation relating to our quotation.  We ask you to confirm acceptance of the specification and to forward your deposit of 50% prior to the commencement of manufacture.  

We will confirm anticipated delivery dates on confirmation of your order and keep you fully updated on progress.

 

Are all your gates made to measure?

Yes, all our gates are custom made to your sizes. We do not keep any stock gates each set is made to your personal requirements. 

 

Are your gates supplied treated?

No, all our gates are supplied untreated with no paint or stain finish applied.  We do offer a full factory applied finishing service at an extra cost and recommend all untreated wood is treated before being exposed to water or damp as it may stain or discolour

 

Delivery Information

Our lead time can fluctuate but is generally 4-6 weeks. An additional week should be added to allow for paint, stain or oil finish. Often provision can be made to accommodate rush requirements

Gates, Garage Doors and Joinery are delivered by us on dedicated large van or flat bed vehicle.  We will liaise with you throughout with an indicated delivery date when you place your order and to agree a convenient delivery day several days previously.     

Small items such as ironmongery will normally be sent by Royal Mail signed for delivery.

 

Geographic Area

We mainly work in the South and Midlands, from Cornwall to Kent, South Coast to Birmingham and up to Manchester.

 

Export

We are able to make gates to specific sizes. Special delivery for gates can be arranged. We are unable to assist with automation which would need to be sourced locally.

 

What payment methods do you accept?

We can take payment using bank transfer, credit/debit cards or cheques made payable to: Bespoke Gates & Garage Doors Ltd